First Session

Your Evening, Your Ceiling: Responsible Gambling at Boho Casino

Play begins at 19+, and every Boho Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality check.

Set Your Limit

Regulated by Alcohol and Gaming Commission of Ontario (AGCO) and certified by iTech Labs, eCOGRA, and QUINEL

Five Essentials

Check the Basics First

Boho Casino keeps safeguards where you can see them, so play stays a pastime, not a plan.

Minimum age19+

Regulator and licenseAGCO / iGaming Ontario, 10004936

Self-exclusion registerBetGuard (Ontario)

ConnexOntario1-866-531-2600

Limit questions[email protected]

When Play Adds Up

What Can You Switch On in Your Account?

Each control below says what it does and the moment to switch it on.

Your Opening Deposit

Deposit limits show one figure you choose, capping what you pay in each period; set yours before the first deposit, below an evening out.

A Stop Point You Own

A loss limit sits at a figure you name in advance and stops the session there, which suits anyone chasing a rough hour.

Time You Can See

Session time reminders run on intervals you set and nudge you when they pass, useful when a quick round stretches into a long evening.

Step Away Properly

Self-exclusion locks the account for a term you pick; it is the formal version of a break, for when stopping on your own has not held.

Clock First, Spin Later

A reality check breaks in at the intervals you choose to show elapsed time and your net position, worth switching on for slots.

Keeping Your Ceiling

Set It Before the Evening Turns

Four clicks cover it, and the order is the same whether you cap deposits or take a break.

The Limits Section

Open your profile menu and look for the limits section; the tools sit together, so nothing hides in a side tab.

Deposit or Loss, One Choice

Choose the limit type that matches the leak: deposit limits for the money going in, loss limits for the evening's damage.

When the Change Starts

Pick daily or weekly, then note when it starts: a relaxed limit takes effect only after a cooling-off period of at least 24 hours.

A Visible Ceiling

Confirm the figure and read back what the account shows; a limit you can see in your profile is a limit that holds.

Three Places to Call

You Do Not Have to Work This Out Alone

After this block you will know three free, confidential places to reach when play stops feeling light.

ConnexOntario

Reachable every hour of every day, all year, this line gives confidential guidance to players and to the people close to them, connecting them with local treatment and support services when needed. 1-866-531-2600 connexontario.ca

Responsible Gambling Council

This independent non-profit answers questions about safer play, notices the signs of harm, explains self-exclusion and offers guidance on problem debt, pointing players and relatives to the right help. responsiblegambling.org

iGaming Ontario

Ontario's regulated online market operator runs the provincially available exclusion programme and publishes information for players and relatives who want to know how the market's safeguards work. igamingontario.ca

Chasing, Borrowing, Losing Sleep

Early signs are easier to act on than late ones, and the first step is never a grand gesture. A deposit limit or a pause set in your account costs nothing and buys you the clear space to look at your play honestly.

Reads the same for most players; if two or three feel familiar, it is worth acting now.

You go back to recover a loss
Deposits grow without a plan
You hide play from someone close
Borrowing money to keep playing
Playing later than you intended
Losing sleep over the balance
Boredom now ends in the casino lobby

Worried About Someone in Your Home?

Which Papers Prove Your Age? Registration asks for a date of birth, and an account stays closed to anyone under 19. Photo ID and proof of address are reviewed before the first withdrawal leaves.

Blocked Sites, Open Conversation. Filtering software installed on a shared device keeps gambling pages out of reach for younger household members. A quick check after each update shows whether the block still holds.

A Number for Families. A calm conversation about money and time lands better than an accusation, so lead with what you noticed. ConnexOntario answers relatives' calls at any hour on 1-866-531-2600.

Short Break, Long Stop

A Gap of Days. A short pause switches off your access for hours or days, and you choose the length when you start it. It sits in your account beside the deposit and loss limits, and when it ends your access returns without further steps.

The Long Lock. Longer than a pause, this closes your access for a set period and cannot be lifted early, however you feel about it later. It is started from your account and holds your details out of the game lobby for the whole term.

Cover Every Ontario Site. BetGuard is run by iGaming Ontario and covers every regulated Ontario online gaming site, OLG included, with a registration at betguard.ca for players aged 19 and over. Terms run 6 months, 1 year, 5 years or a custom period, and an active term cannot be shortened. betguard.ca

Six Short Answers

What Happens Once a Limit Is On?

Useful when a limit is already set and one more decision is waiting.

Once I lock myself out, can the stop be lifted early?+

No. A self-exclusion runs for the whole period you chose, and it cannot be shortened once it is active. Plan the length with the same care you would give a holiday booking, because the lockout holds until the term ends.

Where do I change a limit after the first time?+

The same section of your account handles every later change, so nothing moves as your habits shift. You can adjust deposit and loss limits at any time, and a relaxed limit only applies after a cooling-off period of at least 24 hours.

Does a short pause block my whole account or just deposits?+

A pause closes the account to play rather than trimming a single figure, so every game and every deposit waits. Play becomes possible again when the pause you set expires, and no earlier.

My brother plays too much, can a helpline advise me as well?+

Yes. ConnexOntario takes calls from relatives and friends, not only from players, on 1-866-531-2600, around the clock. The Responsible Gambling Council also explains the signs of harm and where a family can find support.

Can I set a deposit limit from my phone?+

Yes. The mobile version carries the same account section as the desktop site, with the same limits and the same cooling-off note. Any ceiling you set there applies to every device you sign in from.

How do I shut my account down completely?+

Write to [email protected] and ask for the account to be closed. The team confirms the closure and explains what happens to any remaining balance, so the ending is clean rather than half done.